June 22, 2021

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Poppin Fresh Travel

If you didn’t use your once-a-year travel insurance coverage policy, is a refund doable?

Durndord King is hoping to get a refund for his yearly travel insurance coverage policy he couldn’t use for the reason that of the pandemic. Is that possible?

Query

Right before the pandemic, I compensated $1,025 for an annual travel insurance policy coverage by way of Allianz for my spouse and me. She’s in her 70s, and I’m in my 80s. Then COVID-19 arrived alongside, and we had to terminate almost everything we planned to do in Europe. So our plan became worthless.

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I questioned Allianz if we could transfer our policy to upcoming calendar year when journey seems to be coming again. The enterprise available a 90-day extension, but it is crystal clear that there will be no travel for us during individuals 90 times. I’d like your support to possibly get a refund for this useless once-a-year travel insurance policy or have the policy prolonged for another calendar year when it appears we will really be able to make use of it. — Durndord King, Santa Monica, Calif.

Solution

I’m sorry you experienced to cancel your vacation to Europe. You would consider that your vacation insurance would be refundable, but it ordinarily isn’t.

Allianz journey insurance coverage strategies provide coverage for any journeys that are additional than 100 miles from your residence and manifest for the duration of the policy’s productive interval. So it would have also applied to your visits in the U.S. to go to buddies and relatives through the summer and holidays. If you want to cancel your yearly journey coverage, you can do so for any rationale and obtain a prorated top quality refund.

It appears you asked for an extension of your plan. Allianz was supplying extensions through the pandemic on a case-by-circumstance foundation, so it supplied you an more 90 days of coverage. But you informed an Allianz representative you couldn’t use the more 90 times, which is thoroughly comprehensible.

Vacation coverage companies have some versatility when it comes to requests like yours. You could have appealed to Allianz on-line (I advocate a created charm with any documentation). You could have also appealed to an government at Allianz. The Elliott Advocacy study staff lists the names, figures, and e mail addresses in our database.

A gesture of goodwill from Allianz: A refund for your annual travel insurance policies plan

By the way, I have the exact same annual journey insurance plan that you do. It tends to make a whole lot of perception for tourists who just take a number of trips in a 12 months.

Sadly, the time for a prorated refund had presently passed by the time you contacted me, and a 90-day extension wouldn’t have been useful. The conditions of your travel coverage buy were being crystal clear, but you were inquiring the organization to bend a rule all through a pandemic. I feel that was a reasonable request.

I contacted Allianz on your behalf. A representative reported that as a “one-time consideration” it would refund your prepare in entire.